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Nodeable Score

Your front desk is losing patients while they wait.

A typical med spa loses $3,600 to $6,000 a month to slow replies.

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60 leads x $900 x 25% close rate, with 45% lost to slow replies.

How we estimate

Start with 60 new leads, a $900 visit, and a 25% close rate. This sample lost about 45% of those bookings. The form waited until the next morning, the daytime call took more than four rings, and the evening call went to voicemail. The high end is $6,035. The low end is $3,621, about 60% of that amount. Both ends are rounded to the nearest dollar. Your score uses your own lead count, visit value, and close rate.

Every hour a lead waits, another spa can answer first.

On this sample desk, the automatic note arrived in one minute. A person did not. The form waited until the next morning. The evening call went to voicemail, and nobody called back.

Form reply
Next morning
Automatic note
1 minute
Night callbacks
None

What happened next

Times are Pacific, from the sample in 2026.

  1. Wed, Apr 8, 2026, 11:00 AM PDT

    Form submission

    One inquiry about price and availability. No booking. The clock starts when it is sent.

    The clock starts.

  2. Wed, Apr 8, 2026, 11:01 AM PDT

    Auto-reply

    An automatic note arrives one minute later. A person still has not written.

    A machine is not a person.

  3. Wed, Apr 8, 2026, 11:30 AM PDT

    In-hours call

    A person picks up. It takes more than four rings.

    Slow, but someone picked up.

  4. Wed, Apr 8, 2026, 7:00 PM PDT

    After-hours call

    The evening call goes to voicemail. Nobody calls back.

    Nobody called back.

  5. Thu, Apr 9, 2026, 10:00 AM PDT

    Human form reply

    A person replies around 10am the next day. The lead has been waiting since yesterday.

    The lead had already moved on.

See the grade for your own desk.

Free score. No card. One form and one business-hours call.

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The sample report

Same report a spa receives, filled with Sage & Willow in San Diego.

Sample report

Nodeable Score

Sage & Willow Aesthetics, San DiegoWed, Apr 8, 2026, 11:00 AM PDT to Thu, Apr 9, 2026, 10:00 AM PDTPacific time

Grade C

60 points

Your web form took 23 hours to get a human reply. Your in-hours call was answered, but not within four rings. Your after-hours call went to voicemail and nobody called back.

Timeline

  1. Wed, Apr 8, 2026, 11:00 AM PDT

    Form submission

    Submitted one inquiry through the website form.

  2. Wed, Apr 8, 2026, 11:01 AM PDT

    Auto-reply

    An automatic note arrived one minute later.

  3. Wed, Apr 8, 2026, 11:30 AM PDT

    In-hours call

    A person answered after more than four rings.

  4. Wed, Apr 8, 2026, 7:00 PM PDT

    After-hours call

    The call went to voicemail and nobody called back.

  5. Thu, Apr 9, 2026, 10:00 AM PDT

    Human form reply

    A person replied the next morning, around 10am.

Revenue at risk $3,621 to $6,035

60 leads a month, 25% close rate. The range is this estimate and 60% of it.

Fixes

  1. Turn on an instant auto-reply that offers a booking link
  2. Answer in-hours calls within four rings or route them to a live person
  3. Route after-hours calls to an answering service or AI front desk

Methodology

We submit one inquiry and place calls during published hours. A channel we cannot test is left out of the grade. Revenue is an estimate from lead volume, job value, and close rate.

Monitor weekly for $49/moSee plans
Ahmed Abid, co-founder of Nodeable

Ahmed Abid

Co-founder, Nodeable

We built Nodeable Score because most med spas lose new patients before anyone replies. We'll time your desk honestly and show you exactly what to fix.

Want the same clock on your desk?

The sample waited until the next morning. Your free score times the desk you name.

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How it works

  1. Step 1

    Tell us the desk

    Your spa name, website, phone, and a yes that you own it or you are allowed to test it.

  2. Step 2

    We send one test lead

    One form. One call during business hours. We time the first human reply.

  3. Step 3

    You get the grade

    A timeline, a grade, and up to three fixes. The first score is free.

Step 1 takes a minute.

Then we send the test lead. You read the grade.

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What's your grade?

Answer two questions. We'll give you a rough read before the real test.

How fast does a person reply to a new form?
What happens after hours?
Get the real score

The rough read is what you typed. The free score is the test.

After your free score

Weekly monitoring from $49/mo.

See plans

First score free

No card

The first score is free

No card for the free score. A paid plan starts at $49 a month when you want the clock every week.

Questions, answered

Is the dollar figure my revenue?

No. It uses a typical med spa: 60 leads, a $900 visit, and a 25% close rate. Your score uses the numbers you enter.

Will you call my real front desk?

Yes, if you ask for the free score. One call during business hours, after you confirm you own the spa or you are allowed to test it.

Will this book a patient?

No. We send one inquiry and make one call. We never book a fake appointment.

Is the rough estimate my grade?

No. Two answers give a rough read. The free score is the real test of your desk.

What if my desk is already fast?

You still get the timeline. A fast desk scores higher.

Do I need a card?

Not for the free score.

What if I cancel a paid plan?

Cancel anytime. Weekly tests stop. The refund page has the details.

Your front desk is next.

The sample waited until the next morning. The next test can time your own desk.

Get my free score

Free. No card. Takes 2 minutes.